About us

• About Pets at Home
• Contact us

For full information on Pets at Home Limited, click here to read our corporate information. Here you'll find details concerning our culture, history, financial results, press releases and management team.

If you would like to ask a question or make a comment on your experience of using petsathome.com, please contact us through one of the methods below.

By email

Click here to complete our online form to send an email to our Customer Service team. We aim to respond to your email within 48 hours of receipt.

By telephone

Call our Customer Service team on 0845 602 5630, any time between 8am and 10pm, 7 days a week. (Local rate number for BT users only. As mobile and other network call charges may vary, please refer to your service provider for more details.)

By post

Write to: Customer Services, Pets at Home Ltd, Epsom Ave, Stanley Green Trading Estate, Cheshire, SK93RN

Our registered office:

Pets at Home Ltd, Epsom Ave, Stanley Green Trading Estate, Cheshire, SK93RN. Registered in England. Company registration number: 1822577. VAT no: 616431754.